Another blog entry from the news. Not a proof-reading one this time – I am going to make an editorial comment.
Here is the news story. Local restaurant/brewery sells $5 mugs for $16, and of the thousand people who eat there daily, about 25 steal a mug. Management didn’t like that, and hired bouncers (including a convicted felon) to stop people from doing that, “using any means necessary”. So they would rough up customers, and brawls would start, and lawsuits happened. Not the smartest of business decisions, but that’s their choice.
My complaint is about the remediation that the restaurant had to go through with their employees. Here’s the last paragraph of the story, in its entirety:
Hofbrauhaus management also said its servers and bartenders now attend a seven-hour course sponsored by the Kentucky Restaurant Association to get training to recognize when someone has been served too much alcohol and should be “cut off.”
So somebody apparently thinks that a seven-hour course is more effective than a five-minute talk with stiff penalties to back it up? That’s dumb. The employees are going to be bored out of their gourds in that mandatory training.
The Kentucky Restaurant Association thinks it takes seven hours to train someone on how to tell if a patron is drunk? That’s dumb. Policemen can tell if someone is bombed in much less time than that. Yes, the restaurants want to maximize alcohol sales, but seven whole hours?????
And the newspaper accepted that fact without any questions at all? That’s dumb. I see another investigative news story or two behind that. Where is the proof that it takes seven hours to do this training? Who developed the course, and who are they friends with in the government? Same for the people giving the training. How well is the training working for other restaurants? What percentage of close/similar restaurants offer/mandate the training? What are the statistics for before/after training?
The business decisions that led to this unhappy situation are sad and unwise. But this part of the remedy – seven hours on how to tell if someone shouldn’t have any more to drink?
I’ve said it enough already.